FAQs

How can we

help you?

  • Can I simply drop by the area?

    If you wish to drop by for inquiries and oculars, it's always best to make an appointment beforehand. No worries though, we also welcome walk-in guests on a 'first come-first serve' basis. For the use of our Open Desks, feel free to drop by whenever! However, we highly recommend that you call prior to arriving to ensure the availability of seats. For our Dedicated Desk & Private Office members, the space is already exclusive for your use so scheduling an appointment isn't required.

  • How does the membership work?

    You will need to ​pay an all-inclusive monthly fee (based on the duration of preferred membership). For members of more than 1 month, a monthly billing statement will be sent to you.


    Fees include the use of all amenities in the space without any supplementary fees. 


    For more information on the rates and inclusions, feel free to check the individual pages for each type of service/membership!

  • Is there available parking at the building?

    We have ten (10) dedicated parking slots for long-term leasing clients and can be leased out together with your membership. 


    M1 Tower also has a pay parking option for daily visitors. Please note, however, that all parking slots are still subject to availability.


    Street parking may also be an option but be sure to read the designated parking signs for their hours and corresponding fees. We don't want you car to get towed away!

  • What are the billing schemes and payment procedures?

    Billing schemes are dependent to the type of service/membership availed. For weekly, hourly, and daily passes, bills are presented immediately upon purchase. For monthly memberships, billing statements are issued on the 20th of every month (for the next month) and are due on the 5th of the succeeding month. 


    For example– on April 20th, a member may be charged for the rental of their private office for the month of May. This payment is due on May 5th.

  • What are your operating hours?

    Our regular operating hours are Monday to Friday, 9:00 AM to 9:00 PM. Private Office clients are entitled to 24/7 access. Saturdays and Sundays are usually our time-offs however, we may operate to cater to events.

  • Are service agreements required?

    Service agreements are only required for monthly members and long-term lease clients.

  • What is your mode of payment?

    We accept the following:

    For private offices, we accept check payments and bank transfers.

    For co-working, meeting room, and event space bookings, we accept cash and bank transfers.

Got more questions?

Shoot us a message and we'd be glad to help you out!
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